FAQ

Language immersion

Learning with a native speaker is the fastest way to get quick results.

Experienced teachers

Every teacher in our team is a certified ESL specialist with online teaching experience.

From simple to complex

We start with simple things and gradually increase the level of complexity.

Frequently Asked Questions

Is there any other payment option available?

For now, PayPal is the only payment option available. We are working on adding WeChat/Alipay as a method of payment in early 2023.

How do I use PayPal to pay for classes?

It’s very simple! Just sign up, follow the instructions and use any of your credit/debit cards you have and link them to PayPal. The whole process takes less than a minute.

Do I need to prepare materials before class?

No, you don’t. We made sure that everything is ready and waiting for you once you log in the class.

What kind of materials are you using?

We are using different books from various publishers, some of them are National Geographic, McGraw Hill, Disney, Scholastic etc.

The book I currently study from is not appropriate for me. Can I change it?

Of course! You decide from which book woul you like to learn. You can change it at any time.

How long is each class?
Each class is 30 minutes long.
How many students will be in the class?
There are three types of classes. 1 on 1, 1 on 2 and 1 on 3.
How does virtual classroom look like?

We have our own virtual classroom for 1 on 1 classes where students can use pencil, write and type on the screen etc. For 1 on 2 and 1 on 3 classes we have partnered with ClassIn, a leading Chinese APP regarding online studies. We are sure you’ll love both of them.

Who are the teachers?
All our teachers are native English speakers, mostly from USA. They all have a college degree and an appropriate certificate for online teaching as well.
I need to cancel a class. Is that possible?
Yes, you just need to cancel it at least 12 hours prior to the class.